What can we help you with?

Can I use it alongside other hair products?

Yes. Our hair oil can be used alongside your normal shampoo, conditioner, and styling products.

Is The Glow suitable for all hair types?

Yes. Our hair oil is suitable for all hair types and textures, including straight, curly, coily, fine, thick, textured, and colour-treated hair.

Will it make my hair greasy?

Because this is a nourishing oil treatment, your hair may feel oily while the product is in use. Washing thoroughly with shampoo after treatment will leave hair feeling fresh and soft.

What does it smell like?

The oil has a fresh, herbal scent with notes of rosemary and mint.

Can I leave The Glow in overnight?

Yes. For a more intensive treatment, many customers leave the oil in overnight and wash it out the next morning.

Is The Glow vegan and cruelty-free?

Yes, our formula is vegan-friendly and contains no animal-derived ingredients.

What if my order arrives damaged?

If your order arrives damaged, please contact our customer support team with photos and your order number, so we can help resolve the issue quickly.

How long does shipping take?

Delivery times vary depending on your location and shipping option selected at checkout. You’ll receive tracking details once your order has been dispatched.

Can I return my order?

Please refer to our Returns Policy page for full details on returns, refunds, and eligibility.

Can't find your question?

If you do not find the answer to your question in our FAQ, you can send us a message by filling out the form below.